Privacy Policy

1. Who We Are

Statskan ("we", "us", "our") is an academic assistance platform operating at statskan.com. For privacy-related enquiries, contact us at info@statskan.com or via WhatsApp at +91 87997 06191.

2. Information We Collect

We collect the following types of information when you use our services:

Information You Provide Directly

• Name and email address (when submitting a form or contacting us)
• Assignment details, instructions, and uploaded documents
• Payment information (processed securely by third-party payment providers — we do not store card details)
• Communication history via email, WhatsApp, or our website forms

Information Collected Automatically

• IP address and approximate location (country/region level)
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referral sources
• Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your order status, revisions, and support
• Matching you with an appropriate academic expert
• Processing payments and preventing fraud
• Improving our website, services, and user experience
• Sending service-related communications (not marketing without consent)
• Complying with legal obligations

4. How We Protect Your Information

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted through our website
• Restricted access to personal data — only authorised staff can access it
• Secure storage of all customer data
• Regular security reviews and updates

Your assignment details and identity are never shared with the assigned expert. Experts only receive the academic content needed to complete your work.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to any third party. We may share limited data with trusted service providers who assist us in operating our platform, including:

• Payment processors (for secure transaction handling)
• Hosting providers (for website infrastructure)
• Analytics providers (for understanding website usage — anonymised)

All third-party providers are required to maintain the confidentiality of your information and use it only for the specified purpose.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Order records are typically retained for 12 months. You may request deletion of your data at any time by contacting us at info@statskan.com.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies — required for the website to function correctly
• Analytics cookies — help us understand how visitors use our site (anonymised)
• Preference cookies — remember your settings and preferences

You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your personal data
• Right to restrict processing — request we limit how we use your data
• Right to data portability — receive your data in a portable format
• Right to object — object to certain types of processing

To exercise any of these rights, contact us at info@statskan.com. We will respond within 30 days.

9. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately and we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

For any privacy-related questions, requests, or concerns:

• Email: info@statskan.com
• WhatsApp: +91 87997 06191
• Website: statskan.com