Revision Policy
If Statskan material does not match the confirmed instructions or contains an error, send a clear correction request. Each request is reviewed against the original scope before the next steps and timing are confirmed.
Include these details
- ✓ Original prompt and confirmed scope
- ✓ Exact issue or missing requirement
- ✓ Relevant files, output, or feedback
- ✓ Requested correction
- ✓ Current deadline and time zone
Corrections Within the Confirmed Scope
The original instructions, agreed deliverable, software, dataset, method, and level of explanation define the scope used to review a request.
Calculation or Code Error
A formula, calculation, command, or code issue in material supplied by Statskan needs correction.
Missed Agreed Requirement
An element clearly included in the confirmed instructions or scope was not addressed.
Output or Interpretation Issue
A supplied statistical output explanation conflicts with the results or agreed method.
Clarification
An explanation already included in the confirmed scope needs clearer wording or additional steps.
Changes That May Require a New Quote
A request becomes new work when it changes the agreed task rather than correcting the original delivery.
Usually Within Scope
- ✓ Correcting an identified error
- ✓ Adding an agreed item that was missed
- ✓ Clarifying the existing explanation
- ✓ Fixing agreed formatting or labeling
Usually New Scope
- A changed prompt, rubric, or course requirement
- A new dataset, method, software package, or question
- Additional sections, analyses, charts, or deliverables
- Instructor feedback that introduces new requirements
- A different service type or substantially expanded explanation
How to Request a Correction
Send one message that identifies the original scope and the exact change needed.
Describe the issue
Point to the calculation, section, code, output, or agreed requirement that needs attention.
Attach the evidence
Include the original instructions and any relevant file, screenshot, feedback, or corrected data.
Scope review
Statskan compares the request with the confirmed task and identifies whether it is a correction or new work.
Confirm next steps
You receive the proposed action, expected timing, and any additional price before expanded work begins.
How the Policy Applies to Different Services
Focused Guidance
Corrections cover errors or missed items within the confirmed question. A different question or added requirement is new scope.
Live Tutoring
A completed session cannot be revised like a file. You may request clarification, while substantial follow-up may require another session.
Data or Software Projects
The confirmed dataset, method, software, outputs, and deliverables determine whether a requested change is a correction or new work.
Timing
Correction timing depends on complexity, files, software, availability, and the current deadline. Timing is confirmed after review.
Policy Limits and Payment Questions
Send requests promptly
Contact Statskan as soon as you identify an issue. Delayed requests can affect availability and whether the original files, software, or context remain accessible.
Results and grades are not guaranteed
Tutoring and guidance support learning and interpretation. A correction does not guarantee a particular grade, instructor decision, software result, or academic outcome.
Payment concerns are reviewed separately
Any payment dispute or refund request is reviewed under the Terms of Service and the scope confirmed for that request.
Questions About Corrections
How do I request a correction?
Contact Statskan with the original request, the specific issue, the change you need, supporting instructions, and your current deadline and time zone.
What counts as a correction within the original scope?
A correction may include fixing an error, addressing an agreed requirement that was missed, or clarifying material already included in the confirmed scope.
Are new instructions included in a correction?
A changed prompt, new dataset, different method, additional question, or expanded deliverable is normally new scope and may require a separate quote.
How long does a correction take?
Timing depends on the issue, files, software, availability, and deadline. Statskan reviews the request and confirms the expected timing before proceeding.
Send a Clear Correction Request
Include the original instructions, the exact issue, supporting files, and your deadline so the request can be reviewed accurately.
Contact Statskan